Shipping Fee within Japan / 国内商品発送料金
日本国内の発送は全て無料になります。
発送に関して何かご不明な点、ご質問等などある場合はinfo@anopeningline.com、もしくはContact Formからご連絡下さい。
The shipping fee will not be charged by the orders made within Japan. Please contact info@anopeningline.com or using the contact form for any questions or further information.
For international customers / 海外のお客様へ
Please note that all orders below ¥49,999 will be charged ¥5,000 for shipping fee.
All orders above ¥50,000 will be free of charge.
Depending on which country the orders is being sent to, the estimated time of arrival will change.
Please contact the shipping company with the giving tracking number.
We can not take responsibility for customs duty for all international orders.
How customs duty is calculated will differ depending on which country the customers are ordering from.
Please contact your nearest customs duty office for any questions or concern.
Refund&Return / 返品交換
AN OPENING LINEの商品は全てハンドメイド、メイド トゥ オーダーの為、返品交換は受け付けておりません。予めご了承下さい。
商品に負傷などがある場合はinfo@anopeningline.com、もしくはContact Formからご連絡下さい。
All items by An Opening Line are handmade and made to order. All items are made specifically for customers who ordered from our store, therefore once the order is placed, please understand we can not accept any cancellation.
Resize/ サイズ直し
anopeningline.comにてオーダーして頂いたお客様に限り、商品到着から7日以内であれば無償でサイズ直しさせて頂きます。その際は商品返品前に一度, info@anopeiningline.comもしくはContact Formからご連絡下さい。
尚発送料金はお客様お自身でお支払いとさせて頂きます。
If you ordered from our official web store and the size do not fit, We can fix the size free of charge.
This only applies if the customers contacted us within 7 days after the arrival of the order.
Additionally, please know that the shipping cost will be covered by the customers.
Please contact info@anopeningline.com before shipping back the item to us or else We will not be able to accept your request.
